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I bought a new phone, and I would like to set up the internet.

Updated

Here are some basic steps to help you get started with mobile internet: 

  1. Check that the time and date on your phone is correct.
  2. For dual SIM phones, check that the correct SIM is the default for Mobile Data. Go to Settings > Sim manager (or similar) and set your preferred SIM for Mobile Data
  3. Ensure APN is set to internet. If it is missing:
  4. For Android – Go to Settings > Connections > Mobile Network > Access Point Names.  Create a new APN with the name "Vodafone" and APN "internet", then save and  select it.
  5. For iPhone – Go to Settings > Mobile > Mobile Data Network and set the APN field to internet.
  6. Check that you have an active data balance. To subscribe to a data plan, dial *555#.

TIP: To avoid per MB data charges on your credit, dial *555# to disable Pay As You Go. This ensures mobile internet works and that charges will only apply when you have an active data plan. 

 

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