Here are some quick steps to follow:
- Restart the Broadband device and your computer or mobile phone
- Check the SIM Card is inserted correctly in the broadband device
- Ensure your Data SIM is active and has available data credits. You can check this if your SIM card is registered and managed in vodafone.com.fj/my-vodafone/registration
- Check the broadband device settings APN is set to internet
- Adjust the Network Mode in the broadband device settings and check for signal strength
- Check the settings if the device requires software updates
- Confirm your computer or mobile phone is connected to the correct WiFi Name and Password
- Limit the number of devices sharing the same WiFi connection
- Move the broadband device to an open area with better signal